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Previous Courses
Front Desk Supervisor Certification 2024
Front Desk Supervisor Certification
With Casago University
Mar 07, 2024
8 hours
Front Desk Certificacion 2024
Front Desk Certification 2024
With Casago University
Mar 05, 2024
8 hours
Front Desk Certification 2024
Front Desk Certification 2024
With Casago University
Mar 01, 2024
8 hours
Front Desk Certificacion 2024
Front Desk Certification 2024
With Casago University
Feb 29, 2024
8 hours
Housekeeper Training
This is the first updating of the year for the housekeeping...
With Casago University
Mar 22, 2023
3 hrs (9 am - 12 pm)
Mar 22, 2023
3 hrs (1 pm - 4 pm)
Mar 21, 2023
3 hrs (9 am - 12 pm)
Mar 21, 2023
3 hrs (1 pm - 4 pm)
RESORT MANAGER CERTIFICATION
Manager Certification

IMPORTANT:
In order to pass the Manager Certification you need to have passed the Front Desk and Supervisor Certifications
With Casago University
Mar 06, 2023
12 hours
Front Desk Supervisor Certification 2023
Supervisor Certification
With Casago University
Mar 02, 2023
1 day
Mar 01, 2023
1 day
Front Desk Certification 2023
Front Desk Certification 2023
With Casago University
Feb 27, 2023
2 days long
Feb 23, 2023
2 days long
Feb 20, 2023
2 days long
Maintenance Certification
Maintenance Anual Certification...
With Casago University
Mar 30, 2022
4 hrs aprox.
Introduction to SPA Course -Group 3-
HousekeepingIntroduction Course to SPA...
With Casago University
Mar 26, 2022
2 Hrs Aprox.
Mar 16, 2022
2 Hrs Aprox.
Introduction to SPA Course -Group 1-
HousekeepingIntroduction Course to SPA...
With Casago University
Mar 15, 2022
2 Hrs Aprox.
Housekeeping Certification Group 4
Housekeeping Anual Certification...
With Casago University
Mar 02, 2022
Wednesdays 1:00 pm - 4:00 pm
Mar 02, 2022
Wednesdays 9:00 am - 12:00 pm
Mar 01, 2022
Tuesdays 1:00 pm - 4:00 pm
Mar 01, 2022
Tuesdays 9:00 am - 12:00 pm
Towel Figure Making
Towel figure making is a way for housekeepers to go the extra mile for our clients.
With Paty Damieda
Mar 09, 2022
9 am - 12 pm
Mar 08, 2022
1 pm - 4 pm
Mar 09, 2022
1 pm - 4 pm
Mar 08, 2022
9 am - 12 pm
Housekeeping Supervisor Certification
Housekeeping Supervisor Anual Certification...
With Casago University
Mar 07, 2022
Monday March 7th
RESORT MANAGER CERTIFICATION
Manager Certification

IMPORTANT:
In order to pass the Manager Certification you need to have passed the Front Desk and Supervisor Certifications
With Casago University
Jan 31, 2022
12 hours
Front Desk SUPERVISOR Certification
Supervisor Certification
With Casago University
Jan 25, 2022
1 day
Jan 24, 2022
1 day
FD Certification 2022
Front Desk Certification
With Casago University
Jan 20, 2022
2 days long
Jan 13, 2022
2 days long
Jan 10, 2022
2 days long
Front Desk Update
Update front desk on work orders and front desk friendliness.
With William Johnson
Oct 28, 2021
30 minutes
Oct 28, 2021
30 minutes
Hk Update
The importance of creating WO
With Bill Johnson
Oct 21, 2021
30 Min
Oct 21, 2021
30 Min
Customer Service Course
“Calidad en el Servicio a través de la Sinergia Colaborativa”
With Lic. Francisco Palomares
Apr 28, 2021
6 hours
Apr 26, 2021
6 hours
Apr 27, 2021
6 hours
MAN. CERT TEST
Manager Certification

IMPORTANT:
In order to pass the Manager Certification you need to have passed the Front Desk and Supervisor Certifications
With Casago University
Mar 02, 2021
4 hrs (9 am - 1 pm)
Mar 01, 2021
8 hrs (9 am - 5 pm)
Front Desk Certification
Front desk certification
With Casago University
Feb 08, 2021
8 hrs 9 am - 5 pm Including TEST
Feb 04, 2021
8 hrs 9 am - 5 pm Including TEST
Feb 02, 2021
8 hrs 9 am - 5 pm Including TEST
Housekeeping Training
This is the first updating of 2021 for the housekeeping...
With Casago University
Jan 28, 2021
1:00 pm - 4:00 pm
Jan 28, 2021
9:00 am - 12:00 pm
Jan 27, 2021
9:00 am - 12:00 pm
Jan 27, 2021
1:00 pm - 4:00 pm
Jan 21, 2021
1:00 pm - 4:00 pm
Jan 21, 2021
9:00 am - 12:00 pm
Jan 20, 2021
1:00 pm - 4:00 pm
Jan 20, 2021
9:00 am - 12:00 pm
Maintenance Personnel Training
There is new information to be shared with the Maintenance staff
With Manuel Fernandez
Jan 07, 2021
3 hours
Admin Basic Training
Admin Basic Training (Branches)
With CGI
Dec 14, 2020
5 Hours Daily - Aprox
Curso Proteccion Civil : COVID-19 (11:00am)
Curso de requerimiento para regreso a laborar
With Ing. Pilar Iturralde
Jun 11, 2020
25 min
Jun 11, 2020
25 min
Housekeeper Supervisor Training
This is the first 2020 Updating Training of the year for the Housekeeping Supervisor
With Pilar Iturralde
Feb 25, 2020
2 Hrs (11:00 am - 1:00 pm)
SUPERVISOR CERTIFICATION
Supervisor Certification
With Casago University
Jan 27, 2020
4hrs 9 am-1 pm Including TEST
Front Desk Certification
Front desk certification
With Casago University
Jan 23, 2020
5 hrs 8 am - 1 pm Including TEST
Jan 21, 2020
5 hrs 8 am - 1 pm Including TEST
Jan 20, 2020
5 hrs / 8 am - 1 pm Including TEST
Maintenance Personnel Training
There is new information to be shared with the Maintenance staff
With Manuel Fernandez, Claudia B. Cardenas
Dec 20, 2019
3 hours
Jun 07, 2016
1 and a half hours
Standarization - Housekeeping
This is the updating for the housekeeping...
With Casago University
Dec 19, 2019
9:00 am a 12:00 pm
Dec 19, 2019
1:00 pm a 4:00 pm
Housekeeping Certification
Housekeeping Anual Certification...
With Casago University, Sea Side University
Dec 18, 2019
9:00 am - 12:00 pm
Dec 18, 2019
1:00 pm - 4:00 pm
Feb 23, 2017
1:00 pm - 5:00 pm
Feb 23, 2017
8:00 am - 12:00 pm
Jan 26, 2017
4 hours
Jan 25, 2017
4 hours
Documents & Triggers
Documents & Triggers
With Ing. Pilar Iturralde
Nov 18, 2019
35 Hours
Guest App & Surveys
Guest App & Surveys
With Ing. Pilar Iturralde
Nov 11, 2019
35 Hours
Casago Programs
Casago Program
With Ing. Pilar Iturralde
Nov 11, 2019
35 Hours
Housekeeper App
New Housekeeper App and Review Procedures
With , Pilat Iturralde
May 16, 2019
2 Hrs
May 15, 2019
2 Hrs
Maintenance App
New Maintenance App and Review Procedures
With Pilat Iturralde
May 14, 2019
2 Hrs
MANAGER CERTIFICATION TEST
Manager Certification

IMPORTANT:
In order to pass the Manager Certification you need to have passed the Front Desk and Supervisor Certifications
With Casago University
Mar 14, 2019
4 hrs (9 am - 1 pm TEST)
Sense of Belonging in the Company
Feeling part of the company
With Francisco Palomares
Sep 18, 2018
5 Hrs
Sep 17, 2018
5 Hrs
English Class
English classes are starting in March
With Casago University
Mar 05, 2018
1 hrs (CLASE PRINCIPIANTES)
Jan 25, 2018
1.5 hrs
Jan 24, 2018
1.5 hrs
Concierge Training
Concierge will explain all the services they provide...
With Sea Side Concierge
Feb 27, 2018
1.5 Hrs (9 am to 10:30 am )
Feb 27, 2018
1.5 Hrs (3 pm to 4:30 pm )
Feb 26, 2018
1.5 Hrs (9 am to 10:30 am )
Feb 26, 2018
1.5 Hrs (3 pm to 4:30 pm )
SUPERVISOR CERTIFICATION
Supervisor Certification
With Casago University
Jan 18, 2018
3 hrs (9 am-12 pm)
MAN. CERT TEST
Manager Certification

IMPORTANT:
In order to pass the Manager Certification you need to have passed the Front Desk and Supervisor Certifications
With Casago University
Dec 19, 2017
4 hrs (9 am - 1 pm TEST)
Dec 18, 2017
4 hrs (9 am - 1 pm)
Teambuilding and Communication
To close our year we want to work on our teambuilding abilities and communication skills...
With Carlos De La Rosa
Dec 13, 2017
5 hrs (8:00 am - 1:00 pm)
Dec 12, 2017
5 hrs (8:00 am - 1:00 pm)
Front Desk Certification
Front desk certification
With Casago University
Dec 06, 2017
5 hrs (9 am - 1 pm Including TEST)
Dec 03, 2017
5 hrs (8 am - 4 pm Including TEST)
Dec 05, 2017
5 hrs (8 am - 1 pm Including TEST)
Cuturize yourself!
In numerous occations we have heard the frases: "Tourism generates income"; "Tourism generates jobs"...
With Bastidas López Ofelia Patricia Mendoza León Alan Enrique Velarde Beltran Abiel 7
Nov 09, 2017
2 hrs (9-11)
Nov 07, 2017
2 hrs (9-11)
Find Your Big Why?
Lets Find our Big Why!
With Ing. Pilar Iturralde
Aug 03, 2017
1 hrs
HOUSEKEEPING NEW PROCEDURE LOGIC
Good News! We are changing to help you save time. It is very important for us that you...
With Ing. Pilar Iturralde, Ing. Plar Iturralde
Jul 27, 2017
2 HOURS
Jul 27, 2017
2 HOURS
Jul 26, 2017
2 HOURS
Jul 25, 2017
2 HOURS
Supervisor Certification
Welcome to the next step in Front desk management...
With Sea Side University
Jun 30, 2017
3 hrs
Front Desk Certification
Welcome to your Front Desk Certification...
With Sea Side University
Jun 30, 2017
1 hrs
NEW ORANGE TRAINING
Our ORANGE has been updated.
With SEA SIDE UNIVERSITY
Jun 01, 2017
8:30 am for 20 Mins
Jun 01, 2017
9:00 am for 20 Mins
May 31, 2017
8:30 am for 20 Mins
May 31, 2017
9:00 am for 20 Mins
Señorita Rita
Boat tickets sale
With Claudia Cardenas
May 09, 2017
2 Hours long
May 04, 2017
2 Hours long
Apr 28, 2017
2 Hours long
Manager Certification
Manager Certification

IMPORTANT:
In order to pass the Manager Certification you need to have passed the Front Desk and Supervisor Certifications

TUESDAY From 8 to 4 pm
With Sea Side University
Dec 20, 2016
4 hrs
Supervisor Certification
Front Desk Supervisor

IMPORTANT: In order to receive the MANAGER CERTIFICATION all managers must take and pass the Front Desk and Supervisor Certifications.

GROUP #1
TUE and WED 8:30 am -1:00 pm
GROUP #2
THU and FRI 8:30 am -1:00 pm
With Sea Side University
Dec 15, 2016
Group #2
Dec 13, 2016
Group #1
Front Desk Certification
Front Desk Certification
With Sea Side University
Dec 07, 2016
Group #3, 8 am to NOON
Dec 05, 2016
Group #1, 8 am to NOON (4 Hours)
Dec 05, 2016
Group #2, 1 pm a 5 pm (4 hours)
Prevent and Detect Bed Bugs
Protect and Detect Bed Bugs
With Fumigation Specialist
Nov 30, 2016
2 hours aprox
Nov 29, 2016
2 hours aprox
Front Desk Personnel Ettiquette Training
There is new information to be shared with the Front Desk Personnel
With Claudia B. Cardenas, Pilar Iturralde
Jun 22, 2016
2 and 1/2 hrs
Jun 21, 2016
2 and 1/2 hrs
Jun 20, 2016
2 and 1/2 hrs
Maid Training
There is new information to be shared with the maid staff
With Pilar Iturralde
Jun 02, 2016
1 hrs
Jun 01, 2016
1 hrs
May 31, 2016
1 hrs
Train For The Imposible
Grow creativity, tolerance, respect, nurish love for each one of the activities that they do and...
With Leslie Cárdenas y Daniel Martínez
May 11, 2016
2 Hours
May 10, 2016
2 Hours
May 09, 2016
2 Hours
Front Desk Update
Front Desk Procedures Update
With Claudia B. Cardenas, Plar Iturralde
Apr 20, 2016
3 Hours
Apr 19, 2016
3 Hours
Apr 18, 2016
3 Hours
Motivational Course
Motivational training and course
With Francisco Palomares
Mar 02, 2016
2 hours 8:00 am to 10:00 am
Mar 02, 2016
2 hours 11:00 am to 1:00 pm
Sales training
Sales training and course
With Francisco Palomares
Mar 01, 2016
10 hours from 8:00am to 6:00pm
Feb 29, 2016
10 hours from 8:00am to 6:00pm
Managers Review
Managers processes review
With Pilar Iturralde
Feb 15, 2016
9:00 am 3 hours
Feb 09, 2016
9:00 am 3 hours
Feb 08, 2016
9:00 am 3 hours
Towel Figure Making
Towel figure making is a way for housekeepers to go the extra mile for our clients.
With Paty Damieda
Feb 11, 2016
3 hours 9am a 12pm
Feb 10, 2016
3 hours 2pm a 5pm
Feb 10, 2016
3 hours 9 am to 12pm
VIVE Reunion
A reunion will be held for those who have finished any level of the VIVE courses
With VIVE Team, Equipo VIVE
Dec 15, 2015
3 hours
Dec 14, 2015
3 hours
Decision Making
There are decisions from which the consequences of a good or a bad choice can affect the success or failure of a company or organization.
With Susana y Raul
Nov 04, 2015
2 Hours
Nov 03, 2015
2 Hours
Snoopis: Maintenance Update
Snoopis update. New item on menu: Maintenance
With Irving Espinoza, Pilar Iturralde
Oct 28, 2015
1 Hr 9:00 am - 10:00 am
Oct 28, 2015
1 Hr 3:00pm - 4:00pm
Oct 27, 2015
1 Hr 9:00 am - 10:00 am
Oct 27, 2015
1 Hr 3:00pm- 4:00pm
I am a leader - An efective coach
One of the biggest challenge a leader has is to develop and achieve high performance in their employees, who will help to reach the organization goals.
With Francisco Palomares
Jun 10, 2015
5 Hours
My company: Team spirit and sense of belonging
Nowadays, a competitive skill and a sense of belonging among employees from an organization are as valuable as any property the company might have, and it can make a difference against the competition, on specific areas such as reputation and customer service.
With Francisco Palomares
Jun 09, 2015
5 Hours
Jun 08, 2015
5 Hours
Sitio en español
Haz click aquí para ver el sitio en español
What's new?
Welcoming our newest additions to the Casago Family!
Interactive training
How much do you know about the resort's amenities? Take this test and find out!
View the last event gallery uploaded
Casago 22nd Anniversary
View the last course gallery uploaded
Front Desk Supervisor Certification 2024
View the last reading material uploaded
Formats - Manager Formats

"Talent and effort are nothing without focus and determination"
Contact
US Toll Free: 1888-2624508
MX Toll Free: 01800-7007795
Local: 638-3830700 Ext-104

Melissa Cristina y Plutarco Elias Calles #2-A 83550 Puerto Peñasco, SON

Copyright © 2018 Casago
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